Before You Build: Why Persona and Problem Statement Aren't Optional
Most builders skip the most important question: why are you building this, and for whom? In a world where shipping is easy, the real skill is knowing whether you're building for yourself or for others — and what it takes to bridge that gap. Kate Huezo on personas, problem statements, and why "because I can" is not a product strategy.
From Structure to Flow: Designing for Real User Needs in Global Trade
Structure is my love language as a designer. Without it, even Fortune 500s chase features instead of solving real problems. Here’s how I map roles, pain points, and document flows in a BCO company to design experiences that bring clarity to complex compliance work.