Designing in the Age of AI: Reflections from NN/g’s UX Podcast

AI won’t replace designers—but it will redefine what we design. From service blueprints that feel more like movie scripts to words becoming the most critical design skill of the future, we’re stepping into an era where design is less about pixels and more about trust, choreography, and human connection. I wrote about it after listening to the latest NN/g UX Podcast—check it out.